If you are trying KeySuggest and find that it's not a perfect fit, please submit a cancellation or refund request at [email protected] from the registered email address.
In order to process such a request, we may ask you to provide some information like your billing address (name, transaction ID, last 4 digits of the credit card associated with the account, billing date, etc.), email address, login name, and other identity verification.
Cancellation request: Cancellation will take effect at the end of the pre-paid period or, for unpaid trial or free subscriptions, within 7 days of receipt of your request. We will confirm the cancellation of your subscription within 5 business days after receipt of your cancellation request.
Refund request: At KeySuggest, you can cancel your subscription in accordance with this Policy within 7 calendar days of placing your subscription order. In that case, we will, upon your written request, refund your prepaid fees within 30 calendar days. The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you.
We reserve the right to reject your refund request if your request refers to the recurring payment or for some other reasons as could be described in KeySuggest Terms of Service.